Assistant Manager – HR

Overview

About Your Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Ta

What you'll do

• About Your Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives.
• Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies.
• Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience.
• We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success.
• Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture.
• As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations.
• About The Role We are looking for a highly driven and technically strong HR professional to join our team as an Assistant Manager – HR, with a core focus on HR systems, analytics, AI-driven solutions, and automation.
• This role is not about managing processes at the surface level, it is about deep problem discovery, building scalable solutions, and continuously improving the employee experience through technology.

Requirements

• HR Systems Ownership (SuccessFactors HR Tech Stack) ● Lead the implementation and management of SAP SuccessFactors modules (implementation, configuration, enhancements, and adoption) ● Act as the functional and technical owner of the HR tech stack (HRMS, LMS, integrations) ● Continuously evaluate and improve system architecture to ensure scalability and efficiency ● Troubleshoot issues hands-on and drive resolution with vendors/IT teams 2
• AI-Driven HR Transformation ● Identify and implement AI use cases in HR (e.g., predictive analytics, chatbot automation, intelligent workflows) ● Leverage AI tools to improve decision-making, employee experience, and operational efficiency ● Experiment with emerging tools (preferably LLMs like Gemini, ChatGPT, etc.) and translate them into real HR applications ● Drive a culture of AI-first thinking within HR operations 3
• Problem Discovery Solutioning (User-First Approach) ● Go beyond stated requirements to identify root problems and inefficiencies ● Apply first-principles thinking to redesign HR processes ● Build solutions with a strong focus on employee experience and usability ● Partner with stakeholders to deeply understand pain points and translate them into scalable tech solutions 4
• HR Analytics Data Intelligence ● Build advanced dashboards, reports, and predictive models for HR metrics (attrition, hiring funnel, performance, enps) ● Work with large datasets, including data extraction, transformation, and analysis ● Enable data-driven decision-making across HR and leadership teams ● Bring storytelling into data, convert insights into actionable narratives 5
• Automation Workflow Optimization ● Identify and eliminate manual processes through end-to-end automation ● Build workflows using tools like Power Automate, Zapier, scripting (Python/SQL), or similar ● Design self-serve HR solutions for employees and managers ● Continuously improve turnaround time, accuracy, and scalability of HR operations 6

Skills