CRM Executive Internship

Overview

Responsibilities: Manage and accurately maintain customer and lead information. Handle customer queries and provide timely responses. Follow up with potential customers and leads through calls, WhatsApp, email, or other communication channels.

What you'll do

• Responsibilities: Manage and accurately maintain customer and lead information.
• Handle customer queries and provide timely responses.
• Follow up with potential customers and leads through calls, WhatsApp, email, or other communication channels.
• Track leads, follow-ups, customer interactions, and conversions.
• Update and maintain customer records in CRM systems or spreadsheets.
• Coordinate with the sales and marketing teams for effective lead management.
• Understand customer requirements and communicate them to the relevant team.
• Assist in maintaining strong relationships with existing and potential customers.

Who can apply

• Practical experience with Go.
• Experience level: 0-1 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills