Student Helpline Internship

Overview

Responsibilities: Outreach: Place outbound calls to your assigned student list against a daily calling target. Diagnosis: Use the provided script to establish each student's admission status, upcoming deadlines, and blockers. Documentation: Log every call outcome in the shared Google Sheets tracker the same day, in the prescribed columns and dropdowns.

What you'll do

• Responsibilities: Outreach: Place outbound calls to your assigned student list against a daily calling target.
• Diagnosis: Use the provided script to establish each student's admission status, upcoming deadlines, and blockers.
• Documentation: Log every call outcome in the shared Google Sheets tracker the same day, in the prescribed columns and dropdowns.
• Escalation: Hand over students who need expert intervention to a counsellor with written context.
• Reporting: Submit an end-of-day summary of calls attempted, connected, and pending.
• Requirements: Setup: Own laptop, smartphone, and stable internet connection.
• Disposition: Patience and precision across high-volume repetitive calls.

Who can apply

• Practical experience with Go, Scala.
• Experience level: 0-1 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills