Customer Support Executive Internship

Overview

Roles & Responsibilities Make outbound calls to potential and existing customers to promote products/services and generate leads. Handle inbound calls, address customer queries, and provide accurate information. Understand customer needs, pitch suitable solutions, and handle objections effectively to close leads.

What you'll do

• Roles & Responsibilities Make outbound calls to potential and existing customers to promote products/services and generate leads.
• Handle inbound calls, address customer queries, and provide accurate information.
• Understand customer needs, pitch suitable solutions, and handle objections effectively to close leads.
• Qualify leads through cold calling and schedule appointments or demos for the sales team.
• Follow up with interested prospects to drive conversions and maintain engagement.
• Build and maintain strong customer relationships for better retention and repeat business.
• Maintain and update accurate records of calls, leads, feedback, and customer data in CRM/Excel.
• Coordinate with sales and marketing teams to ensure smooth lead conversion.

Who can apply

• Practical experience with Go.
• Experience level: 0-1 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills