(Intern) AI Automation Engineer

Overview

Your Impact As part of Solution Engineering at Tacto, you'll bridge our powerful platform with measurable customer value through data expertise. Working directly with customers and leads, you'll understand their unique supply chain challenges and implement tailored technical solutions. By integrating customer procurement data and configuring the platform to match their processes, you'll drive adop

What you'll do

• Your Impact As part of Solution Engineering at Tacto, you'll bridge our powerful platform with measurable customer value through data expertise.
• Working directly with customers and leads, you'll understand their unique supply chain challenges and implement tailored technical solutions.
• By integrating customer procurement data and configuring the platform to match their processes, you'll drive adoption and showcase immediate ROI (even during the deal building process).
• This technical role combines data engineering with customer interaction, you'll not only build robust data pipelines but also guide customers through implementation, helping transform our technology into business impact for Europe's industrial backbone.
• Your work will directly influence deal conversions, customer value, product evolution, and our company's growth trajectory.
• Your Tasks (track specific) Solution Engineering Track Data Integration & Pipeline Development: Design and implement stable, scalable pipelines that transform customer procurement data into actionable insights within Tacto's platform.
• Technical Onboarding Leadership: Drive the technical implementation process from kickoff to completion, working with customer IT teams to ensure smooth integration and rapid time-to-value.
• Solution Configuration: Customize the Tacto platform to match each customer's unique requirements, applying best practices in procurement and supplier management.
• Continuous Improvement: Develop reusable components and standardized approaches that increase onboarding efficiency while maintaining quality and customer satisfaction.
• Value Engineering Track Value Case Development & Quantification: Analyze customer ERP and procurement data to identify and quantify concrete savings and risk-reduction potential for our leads during deal building.

Who can apply

• Practical experience with Customer Experience (CX).
• Experience level: 0-1 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in Munich.

Skills