Software Development Engineer, Amazon Connect Customer

Overview

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to man

What you'll do

• As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.
• We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges.
• We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.
• Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
• Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost.
• Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.
• We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems.
• We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud.
• The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow.
• You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.

Requirements

• Practical experience with Go, Rust, Java, AWS.
• Experience level: 3+ yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in New York, New York, USA.

Skills