Forward Deployed Engineer, Infrastructure Specialist

Overview

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems.

What you'll do

• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
• You may be a good fit if:
• You have experience with and enjoy working directly with customers
• You have experience deploying enterprise software in private/hybrid cloud environments

Requirements

• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
• You may be a good fit if:
• You have experience with and enjoy working directly with customers
• You have experience deploying enterprise software in private/hybrid cloud environments
• You have proven experience administering production Kubernetes clusters and expertise with Helm
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control

Skills