Software Support Executive

Overview

Great software is built by developers. Great customer experiences are built by support professionals. We're looking for passionate Technical Support Executives to help educational institutions successfully use our LMS & Examination Software. Your Responsibilities Assist clients with software setup and onboarding Resolve technical issues via Phone, WhatsApp, Email & Remote Support Train users on pl

What you'll do

• Great software is built by developers.
• Great customer experiences are built by support professionals.
• We're looking for passionate Technical Support Executives to help educational institutions successfully use our LMS & Examination Software.
• Your Responsibilities Assist clients with software setup and onboarding Resolve technical issues via Phone, WhatsApp, Email & Remote Support Train users on platform features Coordinate with the development team for issue resolution Ensure every client has a smooth experience Skills We Value Strong communication skills Basic technical troubleshooting Customer-first attitude Quick learner with problem-solving ability Experience in Software or IT Support is a plus Why Join Conduct Exam?
• Work with thousands of educational institutions Excellent career growth opportunities Friendly and supportive team Learn cutting-edge LMS & AI-powered Examination technologies Stable and fast-growing organization If you enjoy solving problems and helping customers succeed, we'd love to hear from you.
• Send your resume or DM us today.

Requirements

• Practical experience with Process ownership, Troubleshooting, Communication.
• Relevant academic or project background for a Software Support Executive role.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills