Product Manager: Customer Onboarding Experience

Overview

About You You are a technically fluent, customer-obsessed PM who gets energized by removing friction from developer workflows. You have a strong instinct for what makes integrations feel fast and safe, and you know how to balance developer needs with long-term product maintainability. You bring systems thinking to SDK and tracking decisions, hold a high bar for integration correctness and reliabil

What you'll do

• About You You are a technically fluent, customer-obsessed PM who gets energized by removing friction from developer workflows.
• You have a strong instinct for what makes integrations feel fast and safe, and you know how to balance developer needs with long-term product maintainability.
• You bring systems thinking to SDK and tracking decisions, hold a high bar for integration correctness and reliability, and are energized by the challenge of reducing time-to-value for the teams and customers who depend on you.
• About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit.
• Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents.
• Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology.
• We're passionate about maintaining this and work on the bleeding edge of AI to do so.
• Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries.
• It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
• We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better.

Requirements

• Practical experience with Product.
• Experience level: 3+ yrs.
• Strong written and verbal communication in English.
• Comfortable working remotely with distributed teams.

Skills