Senior Technical Program Manager (Engineering) - AI Tooling & Systems

Overview

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola,

What you'll do

• You'll thrive here if you enjoy creating clarity around complex ML system tradeoffs, building tools and processes that accelerate model development and deployment, and partnering across research, engineering, and product to align on technical strategy and execution.
• Own end-to-end delivery of AI infrastructure programs-from model training pipelines and experiment tracking to inference serving and production monitoring
• Define technical architecture, integration patterns, and rollout strategies for new ML systems and tooling (e.g., vector databases, model servers, evaluation frameworks, prompt engineering platforms)
• Serve as connective tissue between ML research, ML engineering, product, and data teams to align on ML system requirements, capability roadmaps, and deployment timelines
• Drive cost and latency optimization for real-time inference workloads at scale
• Build lightweight internal tools and processes to accelerate ML iteration cycles (experiment tracking, model versioning, A/B testing infrastructure)
• Identify and resolve technical bottlenecks in training pipelines, serving infrastructure, and model evaluation workflows
• Work closely with ML practitioners to translate research breakthroughs into scalable, observable systems YOU'LL LOVE THIS ROLE IF YOU

Requirements

• Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work.
• We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here.
• Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
• Additionally, we move at the pace of AI.
• Change is rapid, and you can expect your day-to-day work to evolve just as quickly.
• This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
• Deepgram is seeking a Senior Technical Program Manager (AI Tooling & Systems) for Engineering to drive execution of large-scale ML infrastructure and AI tooling initiatives.

Skills