Elxer Communications Pvt. Ltd.
Technical Support Executive
Full-timeNot specifiedonlineNot disclosedApply by 25 Aug 2026
Overview
Elxer Communications Pvt. Ltd. is hiring for Technical Support Executive About the Company Elxer Communications Pvt. Ltd. is a leading company in the ISP/Telecom sector, dedicated to providing exceptional internet and telecommunication services. We are committed to innovation and customer satisfaction, striving to connect communities and businesses with reliable and high-speed communication soluti
What you'll do
- Elxer Communications Pvt.
- is hiring for Technical Support Executive About the Company Elxer Communications Pvt.
- is a leading company in the ISP/Telecom sector, dedicated to providing exceptional internet and telecommunication services.
- We are committed to innovation and customer satisfaction, striving to connect communities and businesses with reliable and high-speed communication solutions.
- Join our dynamic team and contribute to a future where connectivity empowers everyone.
- Responsibilities Provide first-line technical support to customers via phone, email, and chat.
- Diagnose and resolve technical issues related to internet connectivity, telecommunication services, and related hardware/software.
- Escalate complex issues to senior technical staff when necessary, ensuring timely resolution.
- Document all customer interactions and technical issues accurately in the CRM system.
- Educate customers on product features and troubleshooting steps.
Requirements
- Practical experience with Scala.
- Relevant academic or project background for a Technical Support Executive role.
- Strong written and verbal communication in English.
- Comfortable working on-site in online.
Skills
Scala