Customer Enablement Manager - French Speaking (London, United Kingdom)

Overview

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.

What you'll do

• Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery.
• Document proactive engagement strategies as part of high quality, bespoke enablement plans.
• Share best practices, use cases, and product expertise to help teams unlock the full value of Figma.
• Build trusted relationships with stakeholders across roles and departments-from individual contributors to senior leaders.
• Identify and empower internal champions who can advocate for Figma within their organizations.
• Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration.
• Deliver live and scalable training sessions customized to customer maturity and needs.
• Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success.

Requirements

• Practical experience with Go, Rust, RAG, Figma.
• Experience level: 4+ yrs.
• Strong written and verbal communication in English.
• Comfortable working remotely with distributed teams.

Skills