Fincare
Customer Support Executive
Full-timeNot specifiedonlineNot disclosedApply by 27 Aug 2026
Overview
Fincare is hiring for the role of Customer Support Executive! About the Company: Fincare is actively seeking a Customer Support Executive to join our dedicated Support Team. We are looking for an individual with strong communication skills, a customer-friendly approach, and the ability to handle customer queries professionally through various channels. Responsibilities: Handle customer inquiries e
What you'll do
- Fincare is hiring for the role of Customer Support Executive!
- About the Company: Fincare is actively seeking a Customer Support Executive to join our dedicated Support Team.
- We are looking for an individual with strong communication skills, a customer-friendly approach, and the ability to handle customer queries professionally through various channels.
- Responsibilities: Handle customer inquiries efficiently via calls and WhatsApp.
- Assist customers with all loan settlement-related queries.
- Understand and address customer concerns, providing appropriate and timely assistance.
- Maintain accurate records of customer interactions and ensure diligent follow-ups.
- Coordinate seamlessly with internal teams to facilitate swift resolution of customer issues.
- Strive to ensure a high level of customer satisfaction in every interaction.
- Requirements: Excellent verbal and written communication skills are essential.
Requirements
- Practical experience with Swift, RAG.
- Relevant academic or project background for a Customer Support Executive role.
- Strong written and verbal communication in English.
- Comfortable working on-site in online.
Skills
SwiftRAG