service professionals

Overview

Company Description Homelyo is a smart home-services platform designed for Tier 2 and Tier 3 cities, making everyday household needs simple, fast, and reliable. The platform connects users with trusted local professionals for essential services through an easy-to-use app. With on-demand bookings, transparent pricing, and seamless digital experiences, Homelyo prioritizes convenience, quality, and t

What you'll do

• Company Description Homelyo is a smart home-services platform designed for Tier 2 and Tier 3 cities, making everyday household needs simple, fast, and reliable.
• The platform connects users with trusted local professionals for essential services through an easy-to-use app.
• With on-demand bookings, transparent pricing, and seamless digital experiences, Homelyo prioritizes convenience, quality, and trust.
• The company operates with a customer-first mindset, offering fair opportunities to service partners while helping households save time and effort.
• Homelyo’s mission is to make home care effortless, affordable, and stress-free.
• Role Description This is a full-time, on-site role for Service Professionals based in Jamshedpur.
• Service Professionals will deliver home services to customers, ensuring timely, reliable, and high-quality work across assigned service categories.
• Day-to-day responsibilities include responding to service requests, visiting customer locations, performing the required tasks safely and efficiently, and following Homelyo’s service standards and processes.
• The role involves clear communication with customers, managing expectations, addressing basic queries or concerns, and updating job status through the Homelyo app.
• Service Professionals are expected to maintain professional conduct, handle tools and equipment responsibly, and contribute to a positive, trust-focused customer experience.

Requirements

• Practical experience with customer support, mobile, sys admin, full time.
• Relevant academic or project background for a service professionals role.
• Strong written and verbal communication in English.
• Comfortable working on-site in Jamshedpur,.

Skills