Mastercard
Director, Product Operations & Customer Migration, Disputes
Full-timeNot specifiedToronto, CanadaNot disclosedApply by 10 Oct 2026
Overview
Mastercard is hiring a Director, Product Operations & Customer Migration, Disputes in Toronto, Canada. This is a senior leadership role focused on Process ownership, Troubleshooting, Communication. Full responsibilities, compensation details and the application form are available on the official listing, apply directly to keep your application verified.
What you'll do
- Own day-to-day delivery as a Director, Product Operations & Customer Migration, Disputes, working with Process ownership, Troubleshooting, Communication.
- Partner with engineering, product and design peers at Mastercard to ship work that reaches real users.
- Write clear documentation and keep stakeholders updated on progress, risks and trade-offs.
- Review your own and others' work to keep quality, performance and reliability high.
Requirements
- Practical experience with Process ownership, Troubleshooting, Communication.
- Relevant academic or project background for a Director, Product Operations & Customer Migration, Disputes role.
- Strong written and verbal communication in English.
- Comfortable working on-site in Toronto, Canada.
Skills
Process ownershipTroubleshootingCommunication