Mastercard
Manager, Support Operations & Process Improvements
Full-timeNot specifiedGurgaon, IndiaNot disclosedApply by 10 Oct 2026
Overview
Mastercard is hiring a Manager, Support Operations & Process Improvements in Gurgaon, India. This is a full-time role focused on Process ownership, Troubleshooting, Communication. Full responsibilities, compensation details and the application form are available on the official listing, apply directly to keep your application verified.
What you'll do
- Own day-to-day delivery as a Manager, Support Operations & Process Improvements, working with Process ownership, Troubleshooting, Communication.
- Partner with engineering, product and design peers at Mastercard to ship work that reaches real users.
- Write clear documentation and keep stakeholders updated on progress, risks and trade-offs.
- Review your own and others' work to keep quality, performance and reliability high.
Requirements
- Practical experience with Process ownership, Troubleshooting, Communication.
- Relevant academic or project background for a Manager, Support Operations & Process Improvements role.
- Strong written and verbal communication in English.
- Comfortable working on-site in Gurgaon, India.
Skills
Process ownershipTroubleshootingCommunication