Associate Manager, POSH & Ethics

Overview

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of ove

What you'll do

• Serve as the internal operational point of contact for Prevention of Sexual Harassment (POSH) compliance by managing annual statutory filings, updating workplace harassment policies in line with current legal mandates, coordinating mandatory employee awareness sessions, and maintaining meticulous, audit-ready documentation for all internal committee (IC) activities.
• Supports in the Ethics case management program by ensuring all reported cases from across the PhonePe Group are addressed in a timely manner, consistent with global governance expectations and mandates, as well as proactively develops company specific tools/process to further improve and enhance case handling to meet or exceed established KPIs and business needs.
• Work closely with Corporate Investigations, HR, Business, and Legal teams to drive the process and ensure timely conclusion of cases.
• Supports in developing, monitoring, and reporting on company’s case management metrics and ensuring the proactive update of the cases on the Case Management Tool.
• Actively contributes to the development, implementation and/or execution of the Ethics training and awareness program including the development of training content; delivery and tracking of training sessions.
• Supports in execution, coordination, and participation in activities to assess the effectiveness of the ethics program, including but training & awareness, and Integrity surveys.

Requirements

• Atleast 3 years of relevant experience in conducting and supporting formal workplace investigations relating to sexual harassment, Code of Conduct violations, fraud, vendor favouritism, etc.
• A strong commitment to integrity and professionalism, and passion for excellence.
• Strong interpersonal skills with ability to interface with cross -functional teams and front-line associates.

Skills