Manager CTM

Overview

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of ove

What you'll do

• Prepare the control checklist required for the review for regulated and unregulated functions.
• Define test scripts, coordinate with respective Analytics/Engineering teams to execute the same during the review validation and evaluate the outcome along with the Lead.
• Formulate queries, lead process walkthroughs with key business stakeholders and document the outcome with thorough identification of risks and controls.
• Ensure strict adherence to Compliance Testing and Monitoring methodology when defining scope of review, devising and executing test steps, documenting findings and sending business communications.
• Deliver review workpapers on time during various stages of the Compliance Testing process in line with the proposed SLAs in methodology and thus ensure the overall review timelines are met appropriately.
• Engage with senior heads of business and compliance as part of scoping, control design assessment, reporting findings and offering solutions to address control gaps or enhance processes.
• Document workpapers and issue summary in a precise and concise manner so to be understood and reperformed by an independent person.
• Spearhead strategic department initiatives aimed at scaling and optimizing Compliance Testing and Monitoring capabilities.

Requirements

• Excellent written skills, and ability to prepare clear, concise reports with minimal supervision.
• Have an audit and / or relevant industry qualifications, or a university degree. (Ex: CIA, CRCMP) Proficiency in Excel and SQL is a preferred skill to have.

Skills