remberg
Working Student - Customer Success (f/m/d)
Full-timeNot specifiedMunich OfficeNot disclosedApply by 14 Oct 2026
Overview
At remberg, you’ll help to keep the world running. Everything that gets produced relies on a maintenance team behind the scenes that keeps the machines, equipment and infrastructure running. We are helping these teams by simplifying their work with modern, agentic maintenance software. At remberg, we are serving clients like Remondis, Würth, Edeka, Rotkäppchen and 300+ more. Supported by the visio
What you'll do
- At remberg, you’ll help to keep the world running.
- Everything that gets produced relies on a maintenance team behind the scenes that keeps the machines, equipment and infrastructure running.
- We are helping these teams by simplifying their work with modern, agentic maintenance software.
- At remberg, we are serving clients like Remondis, Würth, Edeka, Rotkäppchen and 300+ more.
- Supported by the visionary founders of category-defining businesses such as Celonis, Dash0, UiPath, Personio and Forto, as well as leading investors like Earlybird, Speedinvest, Oxx, Acton, and Fly Ventures, remberg is positioned to be the European category leader for modern, agentic maintenance software.
- YOUR ROLE & RESPONSIBILITIES This position is office-based (hybrid) in Munich.
- As a Customer Success Working Student, you will support our Customer Success team in ensuring that customers make the most out of the remberg software.
- Help Center: Build and continuously improve our Help Center content.
- A well-structured, self-serve knowledge base is what enables us to grow our low-touch customer base fast - your work here directly reduces ticket volume and lets customers help themselves, in any market we enter.
- Customer Support: Own incoming support tickets and respond to customer inquiries across our growing base.
Requirements
- Practical experience with Customer Success.
- Relevant academic or project background for a Working Student - Customer Success (f/m/d) role.
- Strong written and verbal communication in English.
- Comfortable working on-site in Munich Office.
Skills
Customer Success