GTM & Strategy, Model API

Overview

About Sarvam Sarvam is building the bedrock of Sovereign AI for India. The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures.

What you'll do

• You’ll own API customer relationships end-to-end, running demos, debugging integrations, writing scripts to unblock customers, and relaying precise model feedback to Sarvam’s research teams.
• A strong fit for someone early in their career with genuine technical curiosity and excellent communication skills.
• Own customer relationships end-to-end: run demos, onboarding sessions, and integration walkthroughs; get customers from API key to working product fast; stay with them through production.
• Build and tinker: write scripts to unblock integrations, build small demo apps that show customers what’s possible, and create reference implementations others can reuse.
• Handle problems directly rather than escalating them.
• Be the voice of the customer inside Sarvam: relay model feedback (transcription errors, voice quality gaps, translation failures, LLM output issues) to research and engineering with enough specificity that they can reproduce and prioritise; then close the loop with the customer.
• Surface market insights: track what customers and prospects are building, map the competitive landscape, spot recurring patterns across accounts, and bring a point of view to GTM and Product, not just a data dump.
• 3+ years in a customer-facing role: customer success, solutions, pre-sales, or developer advocacy at a tech company; strong internship experience counts (impact years).

Requirements

• Practical experience with Python, Go, LLM, iOS.
• Experience level: 3+ yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in Bengaluru.

Skills