Technical Product Owner | Core (m/f/d)

Overview

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to

What you'll do

• At Superchat, we're rebuilding how businesses talk to their customers.
• The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI.
• We're building the platform that runs underneath.
• Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are.
• Today, millions of messages flow through Superchat every single day.
• We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram.
• Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.
• We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since).
• Headquartered in Berlin.
• We're looking for a Product Manager to join our Core team.

Requirements

• Practical experience with Product.
• Experience level: 5+ yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in Berlin, Berlin.

Skills