Forward Deployed Engineering Lead

Overview

Your Impact Procurement is over 50% of revenue for industrial companies and their biggest lever for profitability. The hard part is not the software, it is that every single customer's reality is different: a different ERP, a different data model, decades of undocumented process. Generic platforms stall exactly there, and that gap is where most enterprise AI value quietly dies. Forward Deployed En

What you'll do

• Your Impact Procurement is over 50% of revenue for industrial companies and their biggest lever for profitability.
• The hard part is not the software, it is that every single customer's reality is different: a different ERP, a different data model, decades of undocumented process.
• Generic platforms stall exactly there, and that gap is where most enterprise AI value quietly dies.
• Forward Deployed Engineering is how we close it: engineers who sit inside the customer's environment, build in their data, and turn what they learn into product.
• This function does not exist at Tacto yet.
• You will build the motion from the start, collaborating with Product, and discover what Forward Deployed Engineering means for Tacto, figuring out how much value we can generate for leading industrials.
• Your Tasks Build the function.
• Charter, operating model, quality bar, metrics.
• Bring this function to the next level.
• Hire the right talent.

Requirements

• Practical experience with Customer Experience (CX).
• Experience level: 5+ yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in Munich.

Skills