Walmart Canada
General Merchandise Department Manager
Full-timeNot specifiedThunder Bay,Not disclosedApply by 16 Oct 2026
Overview
Position Summary... The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prio
What you'll do
- Position Summary...
- The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business.
- This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs.
- By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and resultsâwhile ensuring a safe, clean, and high energy store environment.
- What You'll Do...
- WHAT YOU'LL DO Deliver An Excellent Customer Experience Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.
- Execute Daily Merchandising and Availability Tasks Delegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.
- Price Changes, Features, and Modular Execution Delegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.
- Sales Floor Coverage and Recovery Assigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer-ready.
- Associate Scheduling and Break Coverage Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.
Requirements
- Practical experience with sys admin, customer support, recruiter, non tech.
- Relevant academic or project background for a General Merchandise Department Manager role.
- Strong written and verbal communication in English.
- Comfortable working on-site in Thunder Bay,.
Skills
sys admincustomer supportrecruiternon techdesignereducationassemblyexec