Oracle
Support Engineer 1
Full-timeNot specifiedBENGALURU, KARNATAKA, IndiaNot disclosedApply by 18 Oct 2026
Overview
As a Support Engineer 1, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers.
What you'll do
- As a Support Engineer 1, your role involves conducting investigations on front-end applications.
- This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
- Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers.
- Effective verbal and written communication with clients and internal collaborators.
- Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle.
- By prioritizing work based on severity.
- You'll strike a balance between client and business needs.
- Collaborating among and across teams ensures that issues are addressed by the appropriate individuals.
Requirements
- Practical experience with Process ownership, Troubleshooting, Communication.
- Relevant academic or project background for a Support Engineer 1 role.
- Strong written and verbal communication in English.
- Comfortable working on-site in BENGALURU, KARNATAKA, India.
Skills
Process ownershipTroubleshootingCommunication