Head of GTM Tools & Technology

Overview

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offic

What you'll do

• Translate business needs from Sales, CS, Professional Services, and GTM Ops into scalable system solutions, balancing build vs. buy decisions with long-term architectural coherence.
• Serve as the primary business systems partner and trusted advisor to GTM leadership, surfacing opportunities, managing tradeoffs, and aligning stakeholders on priorities.
• Own the GTM tools budget; drive ROI accountability across the portfolio and manage vendor relationships, contracts, and renewals.
• Collaborate closely with Marketing Ops on the overall GTM platform strategy and AI roadmap, ensuring alignment across the full funnel without duplicating ownership.
• AI Roadmap for GTM Drive the AI roadmap for the GTM organization in close collaboration with GTM leadership, Engineering, and Operations.
• Identify the highest-impact opportunities to embed AI and automation across the revenue lifecycle: lead scoring, pipeline forecasting, conversation intelligence, rep productivity, automated enrichment, next-best-action, and customer health signals.
• Partner with IT, Data Engineering, and Analytics to build the data foundation required for reliable AI outputs, clean, unified, and governed.
• Establish a repeatable framework for assessing, piloting, and scaling AI tools within the GTM stack, including change management and adoption measurement.

Requirements

• Deep hands-on Salesforce expertise (Sales Cloud); Salesforce Admin certification or equivalent practical depth required.
• Demonstrated experience owning a GTM tech stack end-to-end, strategy through execution, across both pre-sale and post-sale systems.
• Track record of building and delivering multi-year systems roadmaps with measurable business impact.
• Experience evaluating and deploying AI and automation tools in a GTM or revenue context.
• Proven ability to partner with Engineering as a co-stakeholder on systems and AI

Skills