Telesales

Overview

Role of the Candidate: Make outbound calls to potential customers, architects, interior designers, contractors, dealers, corporate offices, institutions, and project clients. Generate leads and identify new business opportunities for modular furniture, office furniture, workstations, chairs, storage units, and related products . Explain product features, specifications, pricing, customization opti

What you'll do

• Role of the Candidate: Make outbound calls to potential customers, architects, interior designers, contractors, dealers, corporate offices, institutions, and project clients.
• Generate leads and identify new business opportunities for modular furniture, office furniture, workstations, chairs, storage units, and related products .
• Explain product features, specifications, pricing, customization options, warranty, and delivery timelines.
• Understand customer requirements and recommend suitable furniture/chair solutions.
• Follow up regularly with leads, quotations, enquiries, and prospective customers.
• Coordinate with the sales, design, production, and dispatch teams to ensure smooth order processing.
• Prepare and maintain daily call reports, lead status, follow-up schedules, and sales pipelines.
• Convert qualified leads into enquiries, quotations, and confirmed orders.
• Maintain good relationships with existing customers and generate repeat business.
• Handle basic customer queries and coordinate with the concerned department for technical or commercial clarification.

Requirements

• Practical experience with Go, RAG.
• Experience level: 1-3 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills