Working Student (f/m/d) - IT Infrastructure

Overview

At Instagrid, you are part of the clean-tech revolution by bringing pure energy into your region, helping professional workers transitioning away from combustion generators and making it possible for them to experience a safe, efficient, clean and silent energy solution. Your mission As a working student in our IT team, you support the day-to-day operation of our IT infrastructure and actively con

What you'll do

• At Instagrid, you are part of the clean-tech revolution by bringing pure energy into your region, helping professional workers transitioning away from combustion generators and making it possible for them to experience a safe, efficient, clean and silent energy solution.
• Your mission As a working student in our IT team, you support the day-to-day operation of our IT infrastructure and actively contribute to projects.
• You are the first point of contact for our colleagues when it comes to technical questions, and you make sure that workplaces and devices run reliably.
• Along the way, you'll get to know a modern, fully cloud-based Microsoft 365 environment from the ground up.
• Your Impact 1st Level Support / Helpdesk: You are the first contact for IT requests and incidents, you log tickets, resolve issues independently or escalate them in a well-prepared way, and document your solutions.
• On-Site Service: You provide hands-on deskside support directly at our Ludwigsburg site, setting up and handing over hardware, troubleshooting at the workplace, and assisting colleagues in person with their devices and peripherals.
• IT Onboarding: You prepare workplaces and end-user devices (Windows & Mac) for new colleagues, set up user accounts in Microsoft 365 / Entra ID, and support them through their first IT day.
• Client Management & Maintenance: You manage and maintain our endpoints via Intune, take care of software deployment, updates, and configurations, and keep an eye on the device inventory.
• Project Work: You support IT infrastructure and automation projects, e.g.
• rollouts, the introduction of new tools, or the improvement of existing processes.

Requirements

• Practical experience with Information Systems & IT.
• Relevant academic or project background for a Working Student (f/m/d) - IT Infrastructure role.
• Strong written and verbal communication in English.
• Comfortable working on-site in Ludwigsburg, Baden-Württemberg, Germany.

Skills