Customer Support Executive

Overview

Primis Digital is hiring for the role of Customer Support Executive! About the Company Primis digital is a dynamic and innovative company dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and customer-centric environment where every team member contributes to our collective success. Responsibilities of the Candidate: Handle inbo

What you'll do

• Primis Digital is hiring for the role of Customer Support Executive!
• About the Company Primis digital is a dynamic and innovative company dedicated to delivering exceptional service and support to our clients.
• We pride ourselves on fostering a collaborative and customer-centric environment where every team member contributes to our collective success.
• Responsibilities of the Candidate: Handle inbound and outbound calls with professionalism and a customer-focused approach.
• Provide excellent customer support, addressing inquiries, resolving issues, and providing information.
• Maintain a high level of product and service knowledge to effectively assist customers.
• Document all customer interactions accurately and efficiently.
• Collaborate with team members to achieve departmental and company goals.
• Continuously strive to improve customer satisfaction and contribute to a positive customer experience.
• Requirements: Good communication skills, both verbal and written.

Requirements

• Practical experience with Go.
• Experience level: 0-2 yrs.
• Strong written and verbal communication in English.
• Comfortable working on-site in online.

Skills